Insulator for 3/16" elements
Posted by jon tomlinson on 23rd Nov 2015
im so sorry to write this as mike is an excellant guy and has a great company! however..i cant say the same for the gentleman answering the phone. i call on a monday to order some products and let them know the shipping calculator on the website was way expensive...he tells me not to worry..they can ship usps and itll be way cheaper. good deal!! i then realized i needed to review what i needed to order and called back the next day to actually place my order. boy was i in for a surprise! i unfortunately didnt get the name of the gentleman but he was a jerk!!! everything i asked his responses were abrasive and matter of factly...like i was an idiot. when we got to the shipping part i told him what the gentleman a day earlier had told me about cheaper shipping via usps....and he told me they dont even ship usps and he doesnt know why someone would tell me that. overall...just rude!!!!! oh...and i got the order in the mail....via USPS!!!!! note to mike stall...get a new guy answering your phone. your company deserves better!